26012 Marguerite Pkwy, Suite 0, Mission Viejo, CA 92692

Blog

Month: December 2019

Animal Emergency Guide: Poisoning

Animal poisoning guide

If you are currently experiencing an emergency and feel that your pet may have been affected by poisoning, please call the ASPCA Animal Poison Control Center phone number at (888) 426-4435. Also, please give us or your vet and the nearest emergency animal hospital a call. BrightCare Animal ER can be contacted at (949) 716-9270.  […]

COVID-19 Alert

BrightCare Veterinary Group takes the safety of our staff and clients very seriously. We continue to monitor the changes related to COVID-19.

BrightCare has enacted specific protocols as recommended by the CDC in order to stay open as an essential business for our community.

• Only essential staff are allowed in the building as our lobby is closed to clients.
• Our facility has enacted curbside check in and check out. Please call 949-716-9270 upon arrival. Inform the staff of the make, model, and color of your vehicle.
• Wait in your vehicle as a staff member will be out to come get your pet. Continue to stay in your vehicle until you are instructed further.
• All persons entering our facility are required to wear a face covering.
• Maintain social distancing guidelines of 6 feet when able.
• If you are sick, we request that another individual bring your pet for you. Our staff members can communicate with you via phone and email.

Thank you for your patience during this unprecedented time.